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Performance Evaluations
You will be scheduled for a performance evaluation every 3 months.

 3 & 9 Month Reviews
These reviews are a general check-in. Your supervisor will go over your performance, tell you if you're on track or not, and answer any questions or concerns you may have. 

6 & 12 Month Reviews

The 6 and 12 month reviews include consideration for a pay increase. Any increase is discretionary and based on performance, business needs, and other relevant factors. A performance review does not guarantee a wage increase.

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Your Performance Dashboard

Every employee has a Performance Dashboard, and you can view yours at any time. It tracks your attendance, client survey results, quality, and productivity, shown next to the company average so you can see where you stand.

Nothing on the dashboard triggers discipline automatically. It's a tool for your reviews and for honest conversations about how things are going. If something on it looks wrong, tell the office and we'll look into it.

A note on productivity: it compares the time you actually took against the labor hours the clean was sold for, on solo cleans. Both directions matter. Consistently going over the paid time is a loss; consistently finishing well under can mean something is being missed. What we're looking for is the full job done, in the time it was sold for.

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